this msg was sent to me along with the pet restoration in game:
"greetings!so it looks like even the item will not be permanent, nevermind the pet. wish they had mentioned that sooner. >:T
the issue you experienced with your macabre marionette disappearing should now be resolved. we apologize for the inconvenience and will continue to monitor the situation. you will find a new marionette attached, and we hope that you continue to enjoy the day of the dead. please note that the item will disappear at the end of the holiday event.
thank you for your patience while we worked to resolve this issue."
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wow, i really feel like i'm beating a dead horse with this.
a blue post wrote:
"It looks as if the Macabre Marionette will begin appearing in your inventories and mailboxes soon, everyone. If you are still missing a marionette, please post the name and realm of the character in question so that we can look further into this.so it seems like they are restoring the pets to those that have either submitted a ticket (although they specifically told us NOT to submit one) and those that have posted on that thread.
Thanks!"
can't say that this really resolves anything. it's a nice touch that at least they are responding to the community's outcries, but at the same time we are still left with a pet/item that's only usable for the next 4 hours, when we should have had it for the entire event. or even better, the entire year.
even if i may not get my pet restored in time to use it before the event is over, my hope is that in the near future they will make it a permanent, learnable companion. that, and i worry that because i completed the quest this year, i may not be able to next year and receive another one. =\ better get it restored now.
